Annette Lee, MS, HCS-D, COS-C
Founder and President, Provider Insights, Inc., Des Moines, IA

Annette is a registered nurse, with a Master’s in Health Care Administration, practicing since 1990, with the majority of her nursing experience in home health and hospice. For over a decade she worked with the CMS Medicare Administrative Contractor where she provided review of, and education on home health and hospice reimbursement, coverage and documentation. Annette then founded “Provider Insights, Inc” out of a need in the industry to translate “Medicare-ese” into language agencies could understand and assists providers daily with audits, quality improvement and survey preparation. She marries together her experience in the “real world” and the inside knowledge of Medicare to ensure providers can meet the requirements of CMS, and ensure compliant, efficient operations. Annette presents and consults nationally on the Conditions of Participation, (COPs), Survey, OASIS, PDGM, audits, quality measures and documentation and coverage for both the home health and hospice benefits.  Annette holds both the Certificate for OASIS Specialist-Clinical and the Home Care Coding Specialist-Diagnosis certification.