Session 105

Tuesday, September 15, 2026  ~  3:30 - 4:30 p.m. (CDT)

1.2 CNEs

Pay No Attention to the Data Behind the Curtain: Turning Home Health Reports into Action 

Description

Like Dorothy pulling back the curtain, home health leaders often find that the “great and powerful” data already in their hands holds the answers they’ve been chasing. Agencies are flooded with reports—the CASPER/iQIES OASIS reports surveyors review before they ever arrive, HHVBP Interim and Annual Performance Reports, the Quality of Patient Care and Patient Survey Star Ratings, PEPPER, and HHCAHPS and vendor benchmarks—yet few leadership teams use them strategically to protect payment and improve care. This session is a practical, clinician-friendly tour of the reports that matter most: what each one is telling you, how often to look, and what to do with what you find. With up to five percent of Medicare payment now riding on value-based performance, Annette Lee will connect the numbers to the action plan and send leaders home with a report-monitoring routine that turns scattered data into a clear road to better outcomes, stronger survey readiness, and protected reimbursement.

Target Audience

Home health agency administrators, directors of nursing and clinical services, clinical managers and care coordinators, and QAPI, quality, and data-analytics staff—from small rural agencies to large urban providers. Designed for registered nurses and clinical leaders responsible for quality reporting, value-based purchasing performance, survey readiness, and operational decision-making. Appropriate for leaders at all experience levels who want to use existing CMS and vendor reports more effectively.

Speaker(s)

Annette Lee, RN, MS, HCS-D, COS-C CEO and Founder, Provider Insights, Inc., Des Moines, IA                                                                            Annette Lee, RN, MS, HCS-D, COS-C, is the founder and CEO of Provider Insights, Inc., a national consulting firm dedicated to helping home health and hospice agencies master the clinical, regulatory, and reimbursement demands of the Medicare program. A registered nurse with more than three decades of experience in home health and hospice—spanning direct care, clinical leadership, and service as a hospice Director of Nursing—Annette pairs deep bedside insight with command of the Conditions of Participation, OASIS, coding, survey readiness, and quality reporting. A sought-after speaker and educator, she partners with state associations and agencies across the country to translate complex CMS requirements into practical, clinician-friendly strategies that protect compliance and strengthen patient care.

Continuing Education

Kansas Home Care & Hospice Association is approved as a provider of CNE by the Kansas State Board of Nursing. This course offering is approved for 1.2 contact hours applicable for APRN, RN, or LPN relicensure. Kansas State Board of Nursing provider number: LT0287-0314. 

Other disciplines will need to apply independently – a certificate of attendance for 1.0 CE hours will be provided.